FAQs
SaleSprint uses AES-256 encryption, secure cloud storage, and tokenized transactions to protect your business data from unauthorized access. Regular security audits and compliance checks ensure the highest level of data protection.
Only authorized users within your business can access your data. SaleSprint provides role-based access controls (RBAC), allowing you to define who can view, edit, and manage different parts of the system.
If a device running SaleSprint is lost or stolen, you can remotely log out and revoke access to prevent unauthorized use. Additionally, our system support
Yes! SaleSprint performs automated cloud backups, ensuring that your sales, inventory, and customer records are safe and recoverable in case of system failure or accidental data loss.
Yes! SaleSprint follows global data security standards, including GDPR, PCI-DSS, and ISO 27001 compliance, ensuring that your business and customer data remain protected.
Yes! SaleSprint includes role-based access control (RBAC), allowing you to assign custom permissions for different staff members. For example, a cashier can process sales but won’t have access to financial reports, while a manager can view analytics and approve refunds.
Yes! We support two-factor authentication (2FA) to enhance account security. This means users must verify their identity using a one-time code sent via SMS, email, or an authentication app before accessing sensitive business data.
SaleSprint has real-time security monitoring and alerts you immediately if any suspicious activity is detected. In case of a security incident, we isolate the affected system, secure your data backups, and assist in resetting access credentials to prevent further risks.
SaleSprint works with Windows, macOS, iOS, and Android devices. You can use it on a tablet, laptop, or desktop, and it supports barcode scanners, receipt printers, and cash drawers.
Yes! SaleSprint is optimized for touchscreen POS systems, making it easy to navigate, process sales, and manage transactions quickly with a user-friendly interface.
Yes! SaleSprint allows you to connect multiple devices to the same account, ensuring that your staff can handle sales, inventory, and reporting across different locations in real time.
SaleSprint works both online and offline. If your internet goes down, you can still process sales, and once reconnected, all data automatically syncs with the cloud.
Yes! SaleSprint is compatible with thermal receipt printers, Bluetooth printers, and standard A4 printers, allowing you to print receipts, invoices, and reports effortlessly.
Yes! SaleSprint allows you to customize your receipts and invoices with your logo, business details, and preferred layout.
Yes! SaleSprint allows you to import sales history, customer records, and inventory data using CSV or Excel files. Our migration tools help ensure a smooth transition.
No problem! We support data migration from other POS systems, including product catalogs, transaction histories, and customer databases. Our team can assist with the process to minimize downtime.
No. SaleSprint follows a secure and structured migration process, ensuring that all data is transferred accurately without loss. We recommend performing a test import before going live.
Migration time depends on data volume and complexity, but for most businesses, it takes between a few minutes to 24 hours. Our team can assist with large-scale migrations for enterprises.
Yes! SaleSprint allows you to export sales, inventory, and customer data anytime in CSV, Excel, or PDF formats, giving you full control over your business records.
SaleSprint offers flexible pricing plans - basic, standard, growth, professional and enterprise - to suit businesses of all sizes. Whether you're a small store or a large enterprise, we have a plan for you. We offer regional pricing so there is no need to pay huge in other foreign currency. Contact our sales team for a quote that suits your size and region.
Yes! We offer a free trial so you can explore SaleSprint’s features before committing. No credit card required! Depending on your business size and needs, you can enjoy from 14 to 60 days of free trial.
No, there are no hidden fees. You only pay for the plan you choose. We also provide transparent pricing for any add-ons.
No, all software updates and feature enhancements are included in your plan at no additional cost. However, if you need additional services, such as data migration or custom development, you may need to pay extra. Contact our sales team for a quote that suits your needs.
Yes! You can switch plans anytime based on your business needs without penalties.
Yes! SaleSprint offers multi-location support, allowing you to manage sales, inventory, and employees across different stores from one dashboard.
Yes! You can move stock between stores, track transfers in real-time, and prevent stockouts at any location.
Yes! You can set different pricing and tax rates per location to accommodate regional pricing strategies.
Yes! SaleSprint lets you assign user roles and restrict access based on location and employee responsibilities.
Yes! SaleSprint provides location-specific reports, helping you analyze performance, compare store sales, and optimize operations.
Yes! SaleSprint integrates with Shopify, WooCommerce, and other eCommerce platforms, ensuring your online and in-store sales are always in sync.
Absolutely! SaleSprint works with multiple payment gateways, including Stripe, PayPal, Square, and local banking solutions, for secure transactions.
Yes! SaleSprint connects with leading CRM tools to help you manage customer relationships, track engagement, and personalize marketing campaigns.
Yes! SaleSprint provides a robust API, allowing developers to build custom integrations tailored to specific business needs.
SaleSprint is designed for all types of businesses, from small retail shops and restaurants to large multi-location enterprises. Whether you run a boutique, pharmacy, supermarket, or service-based business, SaleSprint adapts to your needs with scalable tools for growth.
Yes! SaleSprint fully integrates with 1D and 2D barcode scanners, allowing you to scan products at checkout, update stock levels, and streamline inventory tracking for faster and more efficient operations.
Absolutely! SaleSprint provides real-time inventory tracking, ensuring you always know what’s in stock, what’s running low, and when to reorder. Automated alerts notify you when inventory reaches a critical level, helping you avoid stockouts.
Yes! SaleSprint features an offline mode, allowing you to continue making sales even when your internet connection is down. Once you're back online, all transactions automatically sync with your cloud database, ensuring no data is lost.
Yes! SaleSprint offers multi-location management, allowing business owners to track sales, inventory, employees, and financial reports across multiple branches from a single dashboard. Transfers between locations are also seamless, ensuring efficient stock distribution.
Yes! SaleSprint allows you to apply fixed amount discounts, percentage discounts, and proregulatoryal pricing at checkout. You can also set automatic discounts for specific products, bulk purchases, or loyalty customers.
Yes! Our built-in loyalty program enables you to reward repeat customers with points, cashback, or discounts. You can customize the earning rules based on spending, product categories, or frequency of purchases.
Absolutely! SaleSprint provides real-time employee sales tracking, allowing you to monitor total sales, refunds, and commission-based earnings for each staff member. You can set individual targets and generate performance reports to optimize productivity.
Yes! Our advanced inventory system supports product variations such as sizes, colors, materials, or any custom attributes. You can track stock levels for each variation separately and set different pricing as needed.
Yes! You can configure multiple tax rates, exemptions, and location-based tax rules to ensure compliance with your country’s tax system.
Yes! SaleSprint provides detailed tax reports, making it easy to file returns and stay compliant with government regulations.
Yes! If your business operates in multiple locations, you can set different tax rates for each store based on local tax laws.
Yes! SaleSprint helps you monitor income, expenses, and cash flow, providing insights into your business’s financial health.
Yes! SaleSprint allows you to process full or partial refunds, issue store credit, or provide refunds back to the original payment method.
Returned items are automatically logged in your inventory, ensuring accurate stock levels and preventing losses.
Yes! You can define custom return policies, including eligibility periods, refund methods, and restocking fees, based on your business needs.
SaleSprint lets you swap items during a return transaction, adjusting inventory levels accordingly to maintain stock accuracy.
Yes! You can view refund records, including reason codes and transaction history, to identify trends and minimize unnecessary returns.
